500 Reviews Found
Confirmed Service Customer
Had an electrical problem only once and they checked it out and could find anything. What occurred was all my lights dimmed for about 15 seconds and came back. hasn't occurred again .
Ronald G.
MOOERS
Business Response
Hi, thanks for your praise and kind comments about our team. Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
I live 45 minutes away from the dealership. My gas tank tube flap was broken. I called to get the part for it. I figured while it was up there for that, i would have all the service done on it i needed to. My brother goes to Champlain once a week and was able to bring it up. When he brought my vehicle back to me, he informed me that the main reason my vehicle was up there for, did not get fixed because the part had not come in yet. My vehicle had to go up there again a few months later to have that part installed. Had the service department had the common decency to call and inform me that the part was not in, i would not have wasted the mileage on my leased vehicle to go up there twice. I would have rescheduled my service to only go up once. Your sales department (Dan Puchalski) and everyone else involved in the buying process is phenomenal. Your service department (the people at the desk making the phone calls and appointments, not the mechanics) need some work.
James S.
PERU
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Business Response
Hello, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Parker Chevrolet Inc.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Until the next time we meet, take care!
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Confirmed Service Customer
Warranty work was completed as well as replacement of passenger seat bracket due to a squeak but they were unable to locate the rattle in driver side door.
Brittany S.
PERU
Business Response
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Quick, reliable service, and friendly staff
Joseph G.
LYON MOUNTAIN
Business Response
Hi, we really appreciate your positive review! Thank you again for the great review!
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Business Response
Thank you for choosing Parker Chevrolet Inc. as your first choice for all your automotive needs! We hope you have a great day!
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Confirmed Service Customer
Vehicle was in for inspection and recalls Person who did inspection and put on new inspection sticker did NOT take off all the old sticker leaving a mess from old sticker. One of the recalls was a fix for tonneau cover. Why would you use Orange colored straps instead of black to fix
Michael M.
ELLENBURG DEPOT
Business Response
Good morning, The tonneau cover recall , the orange straps is what GM gives us to fix the recall. However, the inspection sticker we are sorry that it wasn't done the right way and if you want to bring it back we can fix and take the old one off. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I'm happy with the service. I'm not happy with the key fob that broke when I replaced the battery. Very poor design with no fix.
Daniel F.
PLATTSBURGH
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Please reach out to us at (518) 907-4896 so we may assist you in moving forward towards a resolution.
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Confirmed Service Customer
Great service and the staff are Parker’s are always very helpful.
Anthony I.
SARANAC LAKE
Business Response
Hi, we are so happy to read such a great review about Parker Chevrolet Inc.! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Dropped my Impala off for oil change, tire rotation. They called me when it was done. I picked up my Impala. What could be better!
Daniel L.
CHAMPLAIN
Business Response
Hi there, thank you for taking the time to leave a review for us at Parker Chevrolet Inc.. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Good Job-Well done. Never have to worry about my vehicle.
Richard L.
ALBURGH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, your satisfaction is our top priority. Thank you again for the great review!
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Confirmed Service Customer
Vehicle inspection. Prompt and courteous as usual.
Carolyn A.
MORRISONVILLE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
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Confirmed Service Customer
I always am greeted by the best employees. Everyone is so friendly
Hollie B.
CHAMPLAIN
Business Response
Hi, we are so happy to read such a great review about Parker Chevrolet Inc.! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you so much for your high rating. Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
People are pleasant. Keep you informed about the work being done on your vehicle. Rest room and waiting room are clean and comfortable. Coffee was good. Done in timely fashion and at a good price!
Karen T.
PERU
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!
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Confirmed Service Customer
Great service and Rolla Parker always goes the extra mile to assure you are satisfied. Best dealership I have ever worked with.
Raymond D.
PLATTSBURGH
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
My recent experience was excellent. The service needed was performed in a timely and professional manner.
Robert D.
CHAZY
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!